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Freephone Points
For your convenience and peace of mind, we have installed Freephone Points along the coastal chain of Metro Stations, and Freephone Points or our "Taxis on Tap" Booking Tablets within various Organisations and Stores throughout the region.

Local Organisations and Supermarkets

Locate the EastCoast Freephone Point, lift the receiver and your call will be answered quickly by one of our Operators. If booking using one of our new Booking Tablets, please follow the simple instructions on the sign located alongside.

Please let the Operator know should you require any special assistance. We will dispatch a taxi to where you are waiting as soon as possible. Look for the EastCoast Freephone or Booking Tablet points at each of the following local organisations and supermarkets:

North Tyneside General
Hospital
, Rake Lane
Sealife Centre, Tynemouth
Sainsburys, Whitley Bay &
Northumberland Park
Wilkinsons, North Shields
Iceland, Whitley Bay
Morrisons, Whitley Bay
Menzies Hotel, Silverlink
Windsor Hotel, Whitley Bay
De Vere Village Hotel,
Cobalt Business Park

Metro Station Info Points

Simply press the Taxi button below the Info button at the platform Information Point and one of our Operators will answer your call promptly.

Please let the Operator know should you require any special assistance. We will dispatch a taxi to where you are waiting as soon as possible. Look for the EastCoast Freephone Point at each of the platform Information Points at the following Metro Stations:

Northumberland Park
Whitley Bay
Monkseaton
West Monkseaton
Shiremoor
Cullercoats
Tynemouth
North Shields